GENERAL INFORMATION

Once written confirmation (email or letter) of your requirements has been received ,together with your deposit cheque or paypal payment, booking confirmation will be sent out to you.

Please confirm in your booking information you full name, address, telephone number (home and mobile if possible), email address, the dates required, party size, pet details and any other information you feel we need to know.

The balance of the charges have to be received (cleared funds) no later than 6 weeks before your arrival. Once this has been received confirmation will be send out to you together with the Terms & Conditions, which need to agreed to, signed and returned by return.

Arrival time is NOT before 3.00pm and departure time is NOT after 10.00am 

Electricity- The cost of electricity is included if you are staying in THE CROFT. If you are staying in THE BYRE you get the first £20 free. In true ‘Orkney Spirit’ we rely on our guests to honestly declare the amount of electricity used during their stay. Please be kind enough to complete Electricity Usage and Payment form which will be sent to you with the Terms & Conditions and return it together with your payment within seven days of your departure.

Heating- THE CFOFT is heated by an oil fired boiler with complete central heating and there is a log burner.
THE BYRE is heated with electric wall mounted heaters and there is a log burner.
YOUR FIRST BUCKET OF COAL IS PROVIDED FREE OF CHARGE. 

Cooker- The oven and hob is electric in THE BYRE and Gas in THE CROFT.

Bedding- There is spare bedding . But please only use if necessary.

Open Fire- If you do use the log/coal burner in the living room please ensure that it is cleaned out at the end of your stay. But please do not put hot ashes in the plastic bin.There is a small metal bin in the garage for ashes.

Coal or peat etc. is available from .‘Andrew Gray’s’ coal depot, Heatherbell st. KW17 2RN. Drive to main road (A961) and turn left towards Burwick..Approx 2 miles on your right you will see the coal depot.

Pets- Please do not allow pets in the bedrooms or on the furniture.

All dog mess must be picked up, on a daily basis, placed in a plastic bag and put into the outside bin ( black plastic dustbin stored in the garage).

If dog mess is not cleared up an additional charge will be made.

Please bring your own pet beds, drinking and food bowls.

Smoking- Smoking is strictly prohibited in the house and out buildings.

Please enjoy your stay and leave it clean and tidy so that others may enjoy it.